Q.In an effective organisation, communication flows in various directions. Match the types of communication in List I with their explanation in List II and choose the correct answer from the code given below. List -I (Type of Communication) List -II (Explanation) (a) Downward communication (i) Travels from subordinates to superior (b) Upward communication (ii) Horizontal and diagonal flow of information (c) Crosswise communication (iii) Flows from people at higher levels to those at lower levels (d) Oral communication (iv) Use of written communication for formal and informal notes (v) Information is communicated orally A B C D
Correct answer: (iii) (i) (ii) (v)
Explanation
: Correct Match List-I List-II (a) Downward communication → Flows from people at higher levels to those at lower levels (b) Upward communication → Travels from subordinates to superior (c) Crosswise communication → Horizontal and diagonal flow of information (d) Oral communication → Information is communicated orally
: Correct Match List-I List-II (a) Downward communication → Flows from people at higher levels to those at lower levels (b) Upward communication → Travels from subordinates to superior (c) Crosswise communication → Horizontal and diagonal flow of information (d) Oral communication → Information is communicated orally