Q.Arrange in the right sequence the steps required for establishing a TQM program. (A) Brainstorm (B) Be persistent (C) Analyse the process (D) Be open-minded and flexible (E) Learn from other (F) Be selective (G) Listen to employee's problem Code :
Correct answer: (C), (D), (A), (F), (B), (G), (E)
Explanation
Correct sequence of the steps required for establishing a TQM (Total quality management) programme are:- • Analyse the process • Be open minded and flexible • Brain storm • Be selective • Be persistent • Listen to employee's problem • Learn from others
Correct sequence of the steps required for establishing a TQM (Total quality management) programme are:- • Analyse the process • Be open minded and flexible • Brain storm • Be selective • Be persistent • Listen to employee's problem • Learn from others